Alterations to an existing extension to make it more useable

I have designed alterations to  a home in Cleadon Village to create a much more usable family room and also incorporating a ground floor wc and utility. The owners thoughts speak for themselves:

We employed Lynsey Rollins as an architectural consultant in relation to making substantial improvements to our property during 2009.  Lynsey was engaged in relation to making an initial enquiry with the planning department, preparing plans and submitting a building control application.

Lynsey was extremely diligent and concientious throughout the entire project.  At our first meeting Lynsey assisted us in deciding the most cost effective way of improving our home to meet our changing needs, she explained the requirents that needed  to be fulfilled in terms of the appropriate permissions.  Lynsey was informative and personable and provided exceptional client care.  She delivered detailed and helpful explanations which were confirmed in writing every step of the way.

Lynsey was in regular contact with us and we received immediate progress reports in relation to all aspects of our particular project and other issues that developed along the way.Our particular circumstances demanded a prompt and efficient service and our expectations were surpassed by Lynsey.   Lynsey was willing to provide continued assistance to us throughout the build and visited us during the work and at its conclusion.  Her professional interest in the work was exceptional.

We valued Lynsey’s speed and efficiency, she provided a faultless service and we would engage her again and recommend her to others without hesitation.

Judith and Alistair Westwood, Cleadon Village